Cargo Documentation & Compliance Specialist

Air General Inc.; Sterling (VA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) Retirement Plan

Tuition Reimbursement

Job summary

Air General Inc. is seeking a full-time Office Acceptance Agent at Washington Dulles International Airport. The role involves delivering exceptional customer service while ensuring compliance with safety regulations during cargo handling. Responsibilities include managing documentation, data entry, and facilitating effective communication with customers.

Ideal candidates must have a high school diploma, be at least 18 years old, and have strong problem-solving skills. Benefits include medical, 401(k), and tuition reimbursement.

Qualifications

• Must obtain a valid airport SIDA badge.
• Must be at least 18 years of age.
• Must have a valid and unexpired U.S. Driver’s license.
• Must be able to lift up to 70 lbs.
• Must pass all pre‑employment screenings and background checks.

Responsibilities

• Comply with all safety and security procedures.
• Handle phone calls professionally and accept dangerous goods.
• Release import international freight after reviewing CBP clearances.
• Monitor email accounts and respond to customer inquiries.
• Prepare transfer manifests and notify accordingly.

Skills

Customer service

Attention to detail

Problem-solving

Intermediate computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Air General Inc. is seeking a full-time Office Acceptance Agent at Washington Dulles International Airport. The role involves delivering exceptional customer service while ensuring compliance with safety regulations during cargo handling. Responsibilities include managing documentation, data entry, and facilitating effective communication with customers.

Ideal candidates must have a high school diploma, be at least 18 years old, and have strong problem-solving skills. Benefits include medical, 401(k), and tuition reimbursement.