Air Cargo Customer Service Agent — On-Time Shipments

Delta Airlines; Helena (MT); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health benefits

Flight privileges

401(k) with company match

Paid time off

Job summary

Delta Airlines in Helena, MT, is seeking a Customer Service Agent to support cargo and passenger operations. The role involves handling shipments, loading and unloading cargo, and ensuring on-time delivery while maintaining a courteous, safety-conscious approach, with a pay range of $20-$30 per hour.

The position requires a high school diploma or GED, ability to obtain airport credentials, and willingness to work a flexible schedule including weekends and holidays.

Qualifications

• Must have a high school diploma or equivalent.
• Must be able to obtain and maintain airport badge with a customs seal.
• Ability to operate forklifts, baggage tugs, and related equipment.

Responsibilities

• Safely perform floor ground support equipment operation (tugs, forklifts, tow tractors).
• Load, unload, and transport mail and cargo to aircraft.
• Maintain safety, dependability, and efficiency under time constraints.
• Assist customers and colleagues to ensure timely shipments and excellent service.
• Be able to work varied shifts including weekends and holidays.

Education

High school diploma or GED or equivalent

Tools

Forklift operation

Job description

Delta Airlines in Helena, MT, is seeking a Customer Service Agent to support cargo and passenger operations. The role involves handling shipments, loading and unloading cargo, and ensuring on-time delivery while maintaining a courteous, safety-conscious approach, with a pay range of $20-$30 per hour.

The position requires a high school diploma or GED, ability to obtain airport credentials, and willingness to work a flexible schedule including weekends and holidays.