AI Workflow & Systems Design Lead (Remote)

CSAA Insurance Group; South Dakota Park (SD); Remote; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead - Remote to partner across business and technology teams. You will redesign complex workflows, shape AI-ready systems of work, and lead discovery from conception to implementation.

This senior role requires deep expertise in systems and workflow design, AI-enabled processes, and cross-functional leadership. The position offers remote work anywhere in the United States (exceptions noted) with opportunities to influence

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency and experience with generative AI, agents, automation, and workflow patterns.

Responsibilities

• Lead discovery and design of AI-enabled workflows and systems-of-work.
• Partner with business leaders to translate needs into implementable designs.
• Create artifacts that communicate future-state systems and workflows.
• Lead workshops and cross-functional collaboration to align stakeholders.

Skills

AI workflow

Systems design

Business collaboration

Design thinking

Education

Bachelor's degree

Tools

Jira

Visio

Job description

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead - Remote to partner across business and technology teams. You will redesign complex workflows, shape AI-ready systems of work, and lead discovery from conception to implementation.

This senior role requires deep expertise in systems and workflow design, AI-enabled processes, and cross-functional leadership. The position offers remote work anywhere in the United States (exceptions noted) with opportunities to influence