AI Workflow & Systems Design Lead (Remote)

CSAA Insurance Group; Oklahoma; Remote; USD 144,000 - 161,000; Full time

Benefits offered by this job

Remote-first culture

Flexible work arrangements

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead for a remote role across the United States, with the exception of Hawaii and Alaska. You will collaborate with business leaders to redesign complex workflows and define AI-enabled systems of work that connect people, processes, and technology.

This senior role emphasizes design leadership, cross-functional collaboration, and translating strategic business needs into actionable design artifacts that drive measurable outcomes

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow transformation or product management.
• Strong AI fluency including generative AI, agents, automation, and AI-enabled workflow patterns.
• Experience leading multi-functional, senior-level workshops and engagements.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across enterprise.
• Define human-AI roles, decision points, and controls within workflows.
• Create implementation-ready artifacts translating business needs to systems design.
• Partner with business leaders and architecture across discovery to delivery.
• Help establish repeatable, reusable patterns for enterprise systems design.

Skills

AI workflow design

Systems thinking

Workshop facilitation

Cross-functional collaboration

Strategic discovery

Executive storytelling

Business to tech translation

Leadership without authority

Education

Bachelor's degree or equivalent practical experience

Master's degree in Design/Strategy or related field

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead for a remote role across the United States, with the exception of Hawaii and Alaska. You will collaborate with business leaders to redesign complex workflows and define AI-enabled systems of work that connect people, processes, and technology.

This senior role emphasizes design leadership, cross-functional collaboration, and translating strategic business needs into actionable design artifacts that drive measurable outcomes