Senior AI Workflow & Systems Designer (Remote)

CSAA Insurance Group; California City (CA); Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

401(k) with company match

Annual bonus eligibility

Remote-friendly / Flexible Workplace

Inclusion & Belonging

Job summary

CSAA Insurance Group is hiring for an AI Workflow and Systems Design Lead — Remote. You will partner across business and technology to redesign complex workflows and create AI-ready systems of work, leading discovery and translating business needs into implementation-ready designs.

As a senior contributor, you will drive end-to-end design, define AI-enabled workflows, and ensure alignment across teams, processes, and data. This role supports a remote, nationwide workforce.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, and workflow transformation.
• Strong AI fluency, including generative AI and automation.
• Ability to lead multi-functional engagements and workshops.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across business and technology.
• Design human-in-the-loop approaches with governance and trust.
• Create implementation-ready design artifacts and reusable patterns.
• Partner with senior leaders to translate business goals into AI-enabled systems.

Skills

AI fluency

Systems thinking

Service design

Workflow design

Human-in-the-loop

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is hiring for an AI Workflow and Systems Design Lead — Remote. You will partner across business and technology to redesign complex workflows and create AI-ready systems of work, leading discovery and translating business needs into implementation-ready designs.

As a senior contributor, you will drive end-to-end design, define AI-enabled workflows, and ensure alignment across teams, processes, and data. This role supports a remote, nationwide workforce.