Senior AI Workflow & Systems Designer - Remote

CSAA Insurance Group; Rhode Island; Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Annual bonus

401(k) match

Remote-friendly

Home-Flex

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to reinvent workflows and design AI-ready systems of work. The role partners with business leaders, guides end-to-end design, and delivers implementation-ready artifacts while ensuring human-in-the-loop decisions and explainability.

The position is remote in the United States with Hawaii and Alaska excluded, and offers a competitive compensation package with bonus potential.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow/process transformation, design strategy, or related fields.
• Proven track record leading sophisticated multi-functional engagements.
• Strong AI fluency, including practical knowledge of generative AI, agents, automation, and AI-enabled workflow patterns.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design.
• Partner with business leaders to understand goals, pain points, and opportunities for workflow reinvention.
• Create end-to-end systems of work spanning teams, data sources, and controls.
• Design human-in-the-loop approaches and define intervention triggers and explain-ability requirements.
• Develop implementation-ready design artifacts and reusable patterns across engagements.

Skills

AI fluency

Systems thinking

Workshop facilitation

Stakeholder management

Design artifacts

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to reinvent workflows and design AI-ready systems of work. The role partners with business leaders, guides end-to-end design, and delivers implementation-ready artifacts while ensuring human-in-the-loop decisions and explainability.

The position is remote in the United States with Hawaii and Alaska excluded, and offers a competitive compensation package with bonus potential.