AI Solutions Manager: Customer Adoption & Growth

Arizeai; New York (NY); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

Competitive Equity Package

401(k) Plan

Comprehensive Benefit Package

Job summary

Arizeai is searching for an AI Solutions Manager to drive customer adoption and growth of AI applications. This remote-first role involves building relationships with customers in the New York City metro area while collaborating with technical teams to ensure successful implementations.

Ideal candidates will have 3+ years in SaaS Customer Success, strong communication skills, and an understanding of AI/ML. The position promises significant growth potential at a leading company in AI observability and evaluation.

Qualifications

• 3+ years of experience as a Customer Success Manager in SaaS.
• Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.
• Proven ability to demo technical products and translate their value into tailored customer solutions.

Responsibilities

• Build and deepen relationships with AI/ML users to foster adoption.
• Conduct discovery with customers to understand goals and propose tailored solutions.
• Collaborate with technical teams to address complex customer needs.

Skills

Customer Success

Communication Skills

Organizational Skills

AI/ML Knowledge

Technical Product Demos

Education

3+ years in SaaS Customer Success

Job description

Arizeai is searching for an AI Solutions Manager to drive customer adoption and growth of AI applications. This remote-first role involves building relationships with customers in the New York City metro area while collaborating with technical teams to ensure successful implementations.

Ideal candidates will have 3+ years in SaaS Customer Success, strong communication skills, and an understanding of AI/ML. The position promises significant growth potential at a leading company in AI observability and evaluation.