AI Solutions Manager: SMB Growth & Adoption

Arizeai; United States; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Generous parental leave plan

Job summary

Arizeai is seeking an AI Solutions Manager to lead customer success initiatives for SMB and Mid-Market customers. The role involves fostering relationships with AI/ML teams, driving product adoption, and ensuring high customer satisfaction.

The ideal candidate will have over 2 years of experience in SaaS customer success, showcasing a strong ability to drive revenue growth and collaboration across technical teams. This position offers competitive compensation and a benefits package, with options for remote work as well.

Qualifications

• 2+ years of experience as a Customer Success Manager in SaaS.
• Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts.
• Self-starter with strong organizational skills.

Responsibilities

• Build and deepen relationships with AI/ML practitioners.
• Conduct discovery with customers to understand their goals.
• Collaborate with technical teams to address complex needs.

Skills

Customer-first mindset

Organizational skills

Communication skills

Team collaboration

Technical product demonstrations

Job description

Arizeai is seeking an AI Solutions Manager to lead customer success initiatives for SMB and Mid-Market customers. The role involves fostering relationships with AI/ML teams, driving product adoption, and ensuring high customer satisfaction.

The ideal candidate will have over 2 years of experience in SaaS customer success, showcasing a strong ability to drive revenue growth and collaboration across technical teams. This position offers competitive compensation and a benefits package, with options for remote work as well.