AI Solutions Architect – Pre-Sales & GTM Lead

Optimizely; New York (NY); On-site; USD 175,000 - 298,000; Full time

Job summary

Optimizely seeks a Lead Solution Architect who blends deep technical AI expertise with a customer-first mindset to define how our AI platform — including generative AI, intelligent agents and automation — delivers measurable business outcomes for enterprise marketers.

You will own the technical “how” and articulate the commercial “why” while collaborating with Sales to shape technical strategy and enable transformative marketing workflows.

Qualifications

• Proven experience in Pre-Sales, Solution Architecture, Sales Engineering or Technical Consulting.
• Strong understanding of AI and its practical application within enterprise environments.
• Experience with GenAI, LLMs, AI agents, automation, APIs and integrations.
• Strong understanding of MarTech or adjacent categories such as DXP, CMS, experimentation, data or personalisation.
• Excellent discovery, presentation and storytelling skills.
• Ability to explain complex technical and AI concepts to both technical and non-technical audiences.
• Commercially minded, with the ability to connect technology to customer value and business outcomes.
• Comfortable engaging senior enterprise stakeholders across Marketing, Digital, IT and AI.
• Strong growth mindset with a willingness to experiment, learn quickly and operate in an evolving AI environment.
• Self-directed, collaborative and comfortable helping define new approaches to AI-led pre-sales and GTM

Responsibilities

• Lead strategic discovery to understand customer challenges, business objectives and AI opportunities.
• Design and communicate AI-led solution architectures that address complex customer requirements.
• Deliver compelling demonstrations of Optimizely’s AI, agentic and marketing technology capabilities.
• Translate complex AI concepts into simple, commercially relevant customer stories.
• Partner closely with Account Executives to shape technical strategy throughout the sales cycle.
• Engage senior Marketing, Digital, IT, Data and AI stakeholders.
• Connect AI capabilities to measurable business outcomes including productivity, automation, content creation and experimentation.
• Help evolve Optimizely’s AI GTM strategy, messaging, demos and solution frameworks.
• Stay current with developments across GenAI, LLMs, AI agents, orchestration, RAG and enterprise AI.
• Work cross-functionally with Product and Engineering to bring customer feedback and emerging use cases into the product roadmap.

Skills

Pre-Sales

Solution Architecture

Sales Engineering

Technical Consulting

Education

Master's degree in Science or MBA

Computer Science background

Tools

GenAI

LLMs

AI agents

Automation

APIs & integrations

Job description

Optimizely seeks a Lead Solution Architect who blends deep technical AI expertise with a customer-first mindset to define how our AI platform — including generative AI, intelligent agents and automation — delivers measurable business outcomes for enterprise marketers.

You will own the technical “how” and articulate the commercial “why” while collaborating with Sales to shape technical strategy and enable transformative marketing workflows.