AI-Powered Solution Consultant — Partner Sales

ServiceNow; Atlanta (GA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to impact our revenue by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. This hands-on role requires deep technical capability to develop, position and provide product‑specific solutions during sales cycles.

You will lead discovery workshops, respond to technical inquiries, and share best practices across the team while aligning with sales goals and customer needs.

Qualifications

• 7+ years of pre‑sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Ability to collaborate with product management, partners and services; travel as necessary.

Responsibilities

• Support product sales as a technical and domain expert of a client‑facing sales team.
• Lead discovery workshops to determine customers' challenges and demo solutions.
• Answer product feature and technical questions from customers and partners.
• Provide feedback to product management about enhancements.
• Share best practices and reusable assets with other Solution Consultants.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings and trade shows.

Skills

AI integration

Pre-sales experience

ServiceNow proficiency

Collaboration with product/partners

Territory management

Travel readiness

Tools

ServiceNow platform

Job description

ServiceNow is seeking a Solution Consultant to impact our revenue by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. This hands-on role requires deep technical capability to develop, position and provide product‑specific solutions during sales cycles.

You will lead discovery workshops, respond to technical inquiries, and share best practices across the team while aligning with sales goals and customer needs.