AI Software Engineer - Remote & Flexible

SmartRecruiters, Inc.; Santa Clara (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

ServiceNow is looking for a Software Engineer to contribute to AI-native features and robust software development within a collaborative team. You will implement features, write tests, and participate in code reviews from design through deployment.

The role emphasizes secure coding, learning CI/CD practices, and working across responsibility areas including learning, collaboration, and customer support with guidance from senior engineers.

Qualifications

• Bachelor's degree in computer science, engineering, or related field.
• 2-5 years of professional software development experience.
• Understanding of fundamental software engineering concepts: version control, testing, debugging.
• Basic knowledge of relational databases and SQL.
• Familiarity with RESTful APIs and modern web services.
• Strong problem-solving skills and ability to learn quickly from feedback.
• Good communication skills and ability to work collaboratively with a team.
• Understanding of AI/ML concepts; hands-on experience with LLMs or AI APIs a plus.
• Prior experience or coursework with ServiceNow platform is a plus.
• Experience with Agile development methodologies is a plus.

Responsibilities

• Develop software features and components under the direction of senior engineers; take ownership of well-defined, scoped tasks.
• Write clean, maintainable code with comprehensive unit tests; follow established coding standards and best practices.
• Contribute to the implementation of AI-native features, including prompt design assistance, API integration, and basic evaluation.
• Work with assigned features from design through development, testing, and deployment with guidance from teammates.
• Troubleshoot and debug issues in development and staging environments; elevate complex issues to senior engineers.
• Follow secure coding practices, including responsible handling of customer data and AI safety considerations.
• Participate in code reviews and actively incorporate feedback from senior engineers.
• Learn and apply CI/CD practices; contribute to automated testing and deployment pipelines.

Skills

Strong problem-solving

Good communication

AI/ML concepts

LLMs / AI APIs

Agile development

Learn from feedback

Education

Bachelor's degree in computer science or related field

Job description

ServiceNow is looking for a Software Engineer to contribute to AI-native features and robust software development within a collaborative team. You will implement features, write tests, and participate in code reviews from design through deployment.

The role emphasizes secure coding, learning CI/CD practices, and working across responsibility areas including learning, collaboration, and customer support with guidance from senior engineers.