Remote Senior Staff AI/Agent Software Engineer

ServiceNow; Santa Clara (CA); On-site; USD 190,900 - 334,100; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in Santa Clara, CA seeks a Senior Staff Software Engineer - Agent Development to design scalable, reliable AI-powered agent systems. You will own features from design through delivery, collaborating with product managers and delivering production-grade software.

You will build user interfaces, implement automated testing, participate in code reviews, and mentor engineers on AI practices while driving continuous improvement. Flexible/remote work options available.

Qualifications

• Bachelor’s degree or higher in CS or related field.
• 8+ years with Master’s; PhD with 5+ years acceptable.
• Strong fundamentals in data structures, algorithms, and distributed systems.

Responsibilities

• Design scalable software components with focus on performance and reliability.
• Collaborate with product managers to translate requirements into architecture.
• Build intuitive UI experiences using modern frameworks.
• Integrate automated testing into development workflows.
• Lead reviews to maintain code quality and performance.
• Mentor engineers on AI production practices.

Skills

AI integration

Python

Go/Java/C++

Agent frameworks

Multi-agent coordination

AI observability

Frontier AI SDKs

RAG and retrieval

Production AI

Leadership

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Anthropic SDK

Google AI

OpenAI

LangChain

LlamaIndex

Job description

ServiceNow in Santa Clara, CA seeks a Senior Staff Software Engineer - Agent Development to design scalable, reliable AI-powered agent systems. You will own features from design through delivery, collaborating with product managers and delivering production-grade software.

You will build user interfaces, implement automated testing, participate in code reviews, and mentor engineers on AI practices while driving continuous improvement. Flexible/remote work options available.