AI SMB Sales Account Director

United States Digital Space LLC; United States; Hybrid; USD 170,000 - 230,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

United States Digital Space LLC seeks an Account Director to own customer relationships and the commercial process across the SMB segment, from discovery through close and expansion. This high-ownership role requires consultative selling, technical curiosity, and disciplined execution in a fast-moving environment.

You will build and manage pipeline, connect business priorities to our products, and navigate executives and stakeholders throughout the buying process, including cross-functional

Qualifications

• Have 5+ years of relevant software sales experience, and at least 3+ years of closing experience, including ownership of SMB, mid-market, or commercial sales cycles.
• Have a demonstrated track record of meeting or exceeding revenue targets.
• Bring strong discovery, qualification, pipeline-generation, and account-planning skills.
• Can communicate the value of complex technical products clearly and credibly to both business and technical audiences.
• Build trust with senior executives and are comfortable navigating conversations with C-suite stakeholders.
• Are deeply customer-centric and motivated to understand customers’ priorities, challenges, and vision for adopting AI.
• Operate with high ownership and sound judgment in fast-moving, ambiguous environments.
• Are a builder who enjoys developing new systems, processes, and ways of working, then executing them with precision.
• Approach unfamiliar or multidimensional problems with curiosity and energy.
• Are willing to experiment, learn quickly, and adapt your approach based on customer and market feedback.
• Bring exceptional communication, collaboration, and organizational skills.

Responsibilities

• Own commercial opportunities from qualification through close, onboarding, and expansion.
• Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities.
• Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the the company API.
• Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization.
• Navigate complex commercial processes in partnership with internal teams, including Product, Finance, Legal, Growth, and Revenue Operations.
• Maintain accurate pipeline and forecasts while consistently working toward revenue and adoption goals.
• Identify expansion opportunities and develop account strategies that increase the value customers realize from the company’s products.
• Bring customer and market insights back to the organization to help improve our products, programs, and SMB sales motion.
• Contribute to the systems, processes, and playbooks needed to scale a high-performing commercial sales organization.

Skills

Software sales

Closing deals

Discovery conversations

Executive engagement

Pipeline management

Job description

United States Digital Space LLC seeks an Account Director to own customer relationships and the commercial process across the SMB segment, from discovery through close and expansion. This high-ownership role requires consultative selling, technical curiosity, and disciplined execution in a fast-moving environment.

You will build and manage pipeline, connect business priorities to our products, and navigate executives and stakeholders throughout the buying process, including cross-functional