AI Server Delivery Lead — PowerEdge XE Solutions

Dell GmbH; Plano, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Dell Technologies is seeking a Customer Delivery Executive (CDE) for the Solutions Support as a Service team to support PowerEdge XE servers in Plano, Texas. You will oversee critical initiatives, coordinating across teams to deliver top-tier remote support, diagnostics, and guidance to customers.

In this role you’ll drive end-to-end service delivery, manage complex deployments, and document outcomes to ensure satisfaction and successful outcomes for enterprise clients in the AI server domain.

Responsibilities

• Lead AI Server Launch Team and the AI Server Operational Tiger Team Playbook initiatives.
• Coordinate activities across the AI server pipeline for high-value deals.
• Ensure seamless end-to-end operations for customers and internal stakeholders.

Job description

Dell Technologies is seeking a Customer Delivery Executive (CDE) for the Solutions Support as a Service team to support PowerEdge XE servers in Plano, Texas. You will oversee critical initiatives, coordinating across teams to deliver top-tier remote support, diagnostics, and guidance to customers.

In this role you’ll drive end-to-end service delivery, manage complex deployments, and document outcomes to ensure satisfaction and successful outcomes for enterprise clients in the AI server domain.