AI Server Automation & Support Engineer

Dell Inc.; Round Rock (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Dell Inc. in Round Rock, Texas is seeking a Process Automation/AI Servers Technical Support professional to help shape the future of AI Server Technical Support. You will be part of a team delivering best-in-class support to AI Server customers worldwide and will design automation that reduces manual work at scale.

Join our AI Support Services team to design and deploy intelligent automations that improve resolution speed and service delivery for global AI Solutions customers.

Responsibilities

• You will design, build, and deploy process automation and agentic solutions that eliminate manual work.
• You will accelerate service delivery for AI Server customers globally.
• You will work cross-functionally with Service Delivery, Repair Operations, and Engineering to automate resolution processes.

Job description

Dell Inc. in Round Rock, Texas is seeking a Process Automation/AI Servers Technical Support professional to help shape the future of AI Server Technical Support. You will be part of a team delivering best-in-class support to AI Server customers worldwide and will design automation that reduces manual work at scale.

Join our AI Support Services team to design and deploy intelligent automations that improve resolution speed and service delivery for global AI Solutions customers.