AI Server Delivery Executive - PowerEdge XE

Dell Technologies Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Dell Technologies Inc. in Plano, Texas, is seeking a Customer Delivery Executive within the Solutions Support as a Service team to support PowerEdge XE servers. This role focuses on leading end-to-end operations and ensuring high-value deals are delivered smoothly for customers and internal stakeholders.

The position emphasizes collaboration across teams, remote diagnostic support, and documentation of issues to ensure seamless service delivery and customer success.

Responsibilities

• Lead AI Server Support Launch Team and Tiger Team Playbook initiatives to orchestrate activities across a complex AI server pipeline.
• Coordinate across customers and internal stakeholders to ensure end-to-end operations for high-value deals.
• Provide remote diagnostic support and guidance on installation, operation, and configuration of Dell PowerEdge XE servers.

Job description

Dell Technologies Inc. in Plano, Texas, is seeking a Customer Delivery Executive within the Solutions Support as a Service team to support PowerEdge XE servers. This role focuses on leading end-to-end operations and ensuring high-value deals are delivered smoothly for customers and internal stakeholders.

The position emphasizes collaboration across teams, remote diagnostic support, and documentation of issues to ensure seamless service delivery and customer success.