AI‑Powered IoT Solutions Engineer (Remote)

Embrace Software Inc; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Embrace Software Inc. is seeking a technically versatile IoT Solutions Engineer to own the customer experience end to end—from pre-sales scoping and design through implementation, delivery, and post-launch support.

The role spans BLE, RFID, GPS hardware and related integrations, with a hands-on, customer-facing focus. The ideal candidate has strong experience translating business needs into technical solutions, demos customers, and collaborates with a global engineering team.

Qualifications

• Hands-on experience with RFID, BLE, GPS, or other IoT hardware technologies.
• Front-end platform configuration and integrations.
• Working knowledge of APIs, webhooks, and MQTT-based integrations.
• Strong Excel skills and comfort with data analysis.
• Working knowledge of SQL; experience with mobile device management (MDM).
• Proven ability to translate customer conversations into technical requirements and documented solutions.

Responsibilities

• Partner with Sales on technical discovery calls, scoping conversations, and solution design for prospective customers.
• Translate customer requirements into clear, documented technical solutions.
• Assess and document solution complexity to support accurate implementation estimates.
• Deliver product and platform demos tailored to a customer’s use case.
• Configure front-end platform settings and integrations to match the agreed solution.
• Work hands-on with RFID, BLE, GPS, and other IoT hardware during deployment and testing.
• Build and troubleshoot integrations using APIs, webhooks, and MQTT.
• Collaborate with our engineering team to resolve technical issues and refine solutions.
• Manage and configure mobile devices as part of deployment.
• Own a clean handoff from delivery into steady-state support.
• Define and document scope of work for customer engagements.
• Train customer teams on technical concepts for non-technical stakeholders.
• Analyze deployment and usage data (Excel, SQL) to monitor solution health.

Skills

RFID

BLE

GPS

APIs

MQTT

Excel

SQL

MDM

Education

Bachelor’s degree in a technical field or equivalent

Tools

Postman

Jira

CAD

MSSQL

Claude AI

Job description

Embrace Software Inc. is seeking a technically versatile IoT Solutions Engineer to own the customer experience end to end—from pre-sales scoping and design through implementation, delivery, and post-launch support.

The role spans BLE, RFID, GPS hardware and related integrations, with a hands-on, customer-facing focus. The ideal candidate has strong experience translating business needs into technical solutions, demos customers, and collaborates with a global engineering team.