AI-Powered Enterprise Customer Success Manager

Teikametrics

United States

Remote

USD 79.000 - 125.000

Vollzeit

14 Tage+

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Competitive cash
Benefits from day one
Stock options
Flexible schedule

Zusammenfassung

Teikametrics in the United States is seeking an experienced Customer Success Manager to drive retention, renewals, and revenue growth across our Strategic Business Segment. You will manage enterprise brands, advise executives, and translate advertising performance into growth strategies using Teikametrics' AI-powered technology and managed services.

The role demands strategic partnership, proactive risk mitigation, expansion opportunities, and measurable business outcomes, balancing customer

Qualifikationen

  • 5+ years in Customer Success, Strategic Account Management, eCommerce, retail media, digital advertising, or B2B SaaS.
  • Proven success managing enterprise accounts, driving renewals and expansion, and mitigating churn.
  • Familiarity with Salesforce or other CRM systems and cross-functional account management.

Aufgaben

  • Own a portfolio of enterprise accounts and act as the primary advisor for customer strategy, performance, and growth.
  • Develop customer success plans and lead strategic reviews with executive stakeholders.
  • Own renewals, expansions, and retention while protecting recurring revenue.
  • Collaborate with Advertising Operations, Sales, Product, and Finance to maximize customer value.

Kenntnisse

Customer Success
Strategic Account Mgmt
eCommerce
Retail media
Digital advertising
B2B SaaS

Tools

Salesforce

Jobbeschreibung

Teikametrics in the United States is seeking an experienced Customer Success Manager to drive retention, renewals, and revenue growth across our Strategic Business Segment. You will manage enterprise brands, advise executives, and translate advertising performance into growth strategies using Teikametrics' AI-powered technology and managed services.

The role demands strategic partnership, proactive risk mitigation, expansion opportunities, and measurable business outcomes, balancing customer

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