AI-Powered Data & Analytics Strategy Lead

ServiceNow; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Generous family leave

Matched donations

Annual learning stipends

Flexible PTO

Competitive retirement plan

Paid volunteer time

Job summary

ServiceNow is seeking a Senior Manager, Data & Analytics Strategic Operations to drive cross-functional initiatives at the intersection of strategy and execution. You will lead complex programs across Product, Engineering, Experience, Marketing, Sales and Customer Success, coordinating executive SteerCos and defining agendas with stakeholders.

You will establish key metrics, analyze data, and guide decisions to accelerate revenue, market position, and competitive advantage using AI-enhanced

Qualifications

• Experience integrating AI into workflows, decision-making or problem-solving.
• Exceptional written and verbal communication; ability to present complex concepts to executives.
• Proven collaboration with Product, Engineering, Sales, Marketing, Customer Success, Support and Legal teams.

Responsibilities

• Lead cross-functional Data & Analytics programs with multiple teams.
• Coordinate executive steerco meetings and define agendas across stakeholders.
• Establish and report product and business metrics to guide decisions.
• Analyze trends and provide leadership insights for go-to-market and strategy.

Skills

AI integration

Strategic PM

Cross-functional leadership

Executive communication

Stakeholder management

Job description

ServiceNow is seeking a Senior Manager, Data & Analytics Strategic Operations to drive cross-functional initiatives at the intersection of strategy and execution. You will lead complex programs across Product, Engineering, Experience, Marketing, Sales and Customer Success, coordinating executive SteerCos and defining agendas with stakeholders.

You will establish key metrics, analyze data, and guide decisions to accelerate revenue, market position, and competitive advantage using AI-enhanced