AI-Powered Customer Success Manager

Catalyst Advanced; St. Louis (MO); Hybrid; USD 80,000 - 129,000; Full time

Job summary

Catalyst Advanced, a St. Louis, MO-based software company, seeks a full-time Customer Success Manager to enhance client service through analytics and AI solutions.

As a Customer Success Manager, you'll bridge client needs with technical teams, manage relationships, gather feedback, and collaborate with sales and support to boost satisfaction across departments in a fast-paced office environment. This role emphasizes clear communication and proactive problem-solving in a modern workplace.

Qualifications

• Background in customer success or a similar role.
• 3-5 years of experience in customer success or a similar role.
• Strong communication and interpersonal skills.
• Proactive, detail-oriented approach to work.

Responsibilities

• Manage client relationships, gather and analyze feedback, collaborate with sales and support teams, drive customer satisfaction, and ensure our software meets client needs.

Skills

Client relationship management

Communication

Proactive

Detail-oriented

Education

Bachelor's degree in a related field

Job description

Catalyst Advanced, a St. Louis, MO-based software company, seeks a full-time Customer Success Manager to enhance client service through analytics and AI solutions.

As a Customer Success Manager, you'll bridge client needs with technical teams, manage relationships, gather feedback, and collaborate with sales and support to boost satisfaction across departments in a fast-paced office environment. This role emphasizes clear communication and proactive problem-solving in a modern workplace.