AI Platform Program Manager: Scale Impact & Coordination

Surge AI; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Surge AI is seeking a Program Manager in the United States to lead cross-functional initiatives that touch our core products and customers. You will own execution, coordinate multiple teams, and establish repeatable processes to accelerate delivery and improve outcomes.

You'll gather data-driven insights, drive alignment across engineering and operations, and help scale programs that support Surge AI's growth.

Qualifications

• 2+ years of program management in high‑performing product companies.
• Strong interpersonal and communication skills to influence across teams.
• Able to balance strategic priorities with quick, high‑quality execution.
• Thrives in fast‑paced scaling environments.

Responsibilities

• Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
• Gather and leverage data‑driven insights to improve customer models and our ability to consistently enhance their performance.
• Contribute to cross‑functional coordination and planning for complex projects.
• Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business.
• Provide clear and transparent updates to stakeholders.

Skills

Program management

Interpersonal communication

Ambiguity navigation

Cross-functional collaboration

AI systems interest

Job description

Surge AI is seeking a Program Manager in the United States to lead cross-functional initiatives that touch our core products and customers. You will own execution, coordinate multiple teams, and establish repeatable processes to accelerate delivery and improve outcomes.

You'll gather data-driven insights, drive alignment across engineering and operations, and help scale programs that support Surge AI's growth.