AI Programs Strategist: Scale Projects & Impact

Surge AI; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Surge AI is seeking an AI Programs Analyst to help scale products and deliver customer value. You will work with engineering and operations to solve complex challenges, balancing rapid execution with strategic growth.

Ideal candidates are early in their careers, comfortable in high-ambiguity environments, and capable of switching between customer calls, operations, and business development discussions while maintaining clear timelines and team focus.

Qualifications

• Experience in program management or related roles within high-performing product companies, with a proven track record navigating ambiguity and executing complex projects.
• Strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.
• Track record of organizing, implementing and managing complex programs and projects.
• Comfortable balancing competing priorities and adapting when your mind is changed.

Responsibilities

• Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
• Drive execution of multiple simultaneous, cross-functional projects and programs.
• Effectively set timelines and manage teams to deadlines.
• Interface with a variety of technical and non-technical stakeholders.

Skills

Program management

Cross-functional collaboration

Ambiguity navigation

Stakeholder communication

AI interest

Job description

Surge AI is seeking an AI Programs Analyst to help scale products and deliver customer value. You will work with engineering and operations to solve complex challenges, balancing rapid execution with strategic growth.

Ideal candidates are early in their careers, comfortable in high-ambiguity environments, and capable of switching between customer calls, operations, and business development discussions while maintaining clear timelines and team focus.