Senior AI Infrastructure Solutions Engineer (Customer)

Google; Reston (VA); On-site; USD 152,000 - 221,000; Full time

Job summary

Google is seeking a Customer Engineer to partner with technical Sales, differentiate Google Cloud, and act as the customer's primary technical partner. You will lead technical conversations, troubleshoot roadblocks, run proofs of concepts, and architect cross-pillar cloud solutions to address business issues.

You will focus on AI infrastructure, ML frameworks, and collaboration with executives to drive technical wins, delivery plans, and measurable value for customers.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience with machine learning (ML) model development and deployment.
• Active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance with polygraph.
• Ability to travel up to 20% of the time.

Responsibilities

• Learn more about benefits at Google.
• Accelerate customer time-to-value on the largest AI Infrastructure and High Performance Computing (HPC) workloads in Google Public Sector.
• Build a trusted advisory relationship with customer architects, engineering leadership, and research teams. Identify customer priorities, technical objections and design strategies focused on Google AI Infrastructure and HPC ecosystem to deliver business value and resolve blockers.
• Provide domain expertise around hardware accelerators (GPU/TPU), prevailing ML Frameworks (PyTorch, Keras, JAX), and model building techniques.
• Make recommendations on Graphics Processing Unit/Tensor Processing Unit (GPU/TPU) hardware, framework selection, benchmarks, and model building required to successfully implement a complete solution.
• Manage the holistic research engineering relationship with customers by collaborating with specialists, product management, technical teams, and more.

Job description

Google is seeking a Customer Engineer to partner with technical Sales, differentiate Google Cloud, and act as the customer's primary technical partner. You will lead technical conversations, troubleshoot roadblocks, run proofs of concepts, and architect cross-pillar cloud solutions to address business issues.

You will focus on AI infrastructure, ML frameworks, and collaboration with executives to drive technical wins, delivery plans, and measurable value for customers.