Cloud AI Platform Customer Engineer II

Google; Reston (VA); On-site; USD 127,000 - 184,000; Full time

Job summary

Google Cloud Platform seeks a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud to customers. You will be the customer’s primary technical partner, engaging in technical conversations, troubleshooting questions, and building AI/ML proofs of concepts and demos.

You’ll architect cross-pillar cloud solutions, drive technical wins, and define delivery plans, engaging with technical and business leaders to present practical solutions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect AI/ML solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud native architecture

Customer-facing experience

Cloud engineering

Virtualization & containers

Stakeholder communication

Programming & debugging

Systems design & prototyping

Executive presentations

Travel up to 50%

Education

Bachelor's degree or equivalent

Job description

Google Cloud Platform seeks a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud to customers. You will be the customer’s primary technical partner, engaging in technical conversations, troubleshooting questions, and building AI/ML proofs of concepts and demos.

You’ll architect cross-pillar cloud solutions, drive technical wins, and define delivery plans, engaging with technical and business leaders to present practical solutions.