AI Ops & Application Support Intern (Hybrid)

Cox Automotive; Atlanta (GA); Hybrid; USD 50,000 - 76,000; Part time

Benefits offered by this job

Health insurance

Mentorship program

Hybrid work model

Job summary

Cox Enterprises is seeking an Application Support Engineering Intern to collaborate with Sr. engineers and SREs across 170+ applications. You will help build AI Ops tools using VS Code, GitHub, and Power Automate, supporting scalable, reliable software delivery in a hybrid environment.

You’ll gain exposure to architecture, security, and DevOps, while developing in a mentored setting with real-world impact on service levels and automation.

Qualifications

• Currently enrolled in a degree program in computer science, computer engineering, or related field (Bachelor’s or Master’s).
• Eager to learn, develop solutions and customer service/team success mindset.
• Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone.
• Hands-on with Copilot Studio: intents/topics, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors.
• Scripting and automation skills (JavaScript, Node.js, YAML, Bash, Python, PowerShell) to streamline deployment and maintenance.

Responsibilities

• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable, secure Application Support solutions.
• Develop, implement, and socialize Application Support best practices.
• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.
• Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates.
• Maintain Application Support tools to ensure vendor and security compliance.
• Support Application Support tools performance to meet SLAs.
• Implement and maintain robust security measures to protect data, systems, and applications.
• Stay current with industry trends and best practices in Application Support and apply them to improve processes.
• Proactively address issues and pursue improvements.
• Document processes to facilitate knowledge sharing and support team members.

Skills

Scripting & automation

CI/CD

Team collaboration

Communication

Education

Bachelor's or Master's in CS/CE

Tools

GitHub

VS Code

Power Automate

JavaScript

Python

Job description

Cox Enterprises is seeking an Application Support Engineering Intern to collaborate with Sr. engineers and SREs across 170+ applications. You will help build AI Ops tools using VS Code, GitHub, and Power Automate, supporting scalable, reliable software delivery in a hybrid environment.

You’ll gain exposure to architecture, security, and DevOps, while developing in a mentored setting with real-world impact on service levels and automation.