Hybrid AI Ops & Application Support Intern

CCS Cox Corporate Services, Inc.; Atlanta (GA); Hybrid; USD 33,000 - 50,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement planning

Paid time off

Job summary

Cox Enterprises in Atlanta invites a technically curious student to join our Application Support Engineering Intern program. You will help Sr.

engineers keep 170+ applications running reliably while contributing to AI Ops tooling using VS Code and GitHub. Work across architecture, dev, security and DevOps teams to design, implement, and maintain scalable Application Support solutions; automate deployment, monitoring and CI/CD improvements.

Qualifications

• Currently enrolled in a degree-seeking program in CS/CE or related field (Bachelor's or Master's).
• Willingness to learn and collaborate with a team.
• Ability to author, test, and iterate prompts; evaluate responses for accuracy, safety, and tone.
• Hands-on with Copilot Studio: topics/intents, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors.
• Scripting and automation skills (e.g., JavaScript, Node.js, YAML, Bash, Python, PowerShell).
• Knowledge of cloud platforms such as Azure, Oracle Cloud, AWS including provisioning, monitoring, and security.
• Excellent communication and collaboration skills to work with cross-functional teams.

Responsibilities

• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable and secure Application Support solutions.
• Develop, implement, and socialize Application Support best practices.
• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.
• Manage and optimize the CI/CD pipeline, enabling seamless integration and continuous delivery of updates.
• Maintain Application Support tools to ensure vendor and security compliance.
• Support Application Support tools performance to meet SLAs.
• Implement and maintain robust security measures to protect data, systems, and applications.
• Stay current with industry trends and apply improvements to development and deployment processes.
• Proactively address issues and pursue improvements.
• Document processes to facilitate knowledge sharing.

Skills

Scripting

Cloud platforms

Automation

Communication

Team collaboration

Education

Bachelor's or Master's in CS/CE or related

Tools

Copilot Studio

Power Automate

GitHub

Job description

Cox Enterprises in Atlanta invites a technically curious student to join our Application Support Engineering Intern program. You will help Sr.

engineers keep 170+ applications running reliably while contributing to AI Ops tooling using VS Code and GitHub. Work across architecture, dev, security and DevOps teams to design, implement, and maintain scalable Application Support solutions; automate deployment, monitoring and CI/CD improvements.