Application Support Engineering Intern - Summer 2027

Cox Automotive; Atlanta (GA); Hybrid; USD 50,000 - 76,000; Part time

Benefits offered by this job

Health insurance

Mentorship program

Hybrid work model

Job summary

Cox Enterprises is seeking an Application Support Engineering Intern to collaborate with Sr. engineers and SREs across 170+ applications. You will help build AI Ops tools using VS Code, GitHub, and Power Automate, supporting scalable, reliable software delivery in a hybrid environment.

You’ll gain exposure to architecture, security, and DevOps, while developing in a mentored setting with real-world impact on service levels and automation.

Qualifications

• Currently enrolled in a degree program in computer science, computer engineering, or related field (Bachelor’s or Master’s).
• Eager to learn, develop solutions and customer service/team success mindset.
• Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone.
• Hands-on with Copilot Studio: intents/topics, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors.
• Scripting and automation skills (JavaScript, Node.js, YAML, Bash, Python, PowerShell) to streamline deployment and maintenance.

Responsibilities

• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable, secure Application Support solutions.
• Develop, implement, and socialize Application Support best practices.
• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.
• Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates.
• Maintain Application Support tools to ensure vendor and security compliance.
• Support Application Support tools performance to meet SLAs.
• Implement and maintain robust security measures to protect data, systems, and applications.
• Stay current with industry trends and best practices in Application Support and apply them to improve processes.
• Proactively address issues and pursue improvements.
• Document processes to facilitate knowledge sharing and support team members.

Skills

Scripting & automation

CI/CD

Team collaboration

Communication

Education

Bachelor's or Master's in CS/CE

Tools

GitHub

VS Code

Power Automate

JavaScript

Python

Job description

Company Cox Enterprises Job Family Group Business Operations Job Profile Intern - Technical Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day

Compensation

Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

There's something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox! The Application Support Engineering Intern is a hands-on operations position. As a member of our Application Support Engineering function, you will work closely with Sr. Application Support engineers and Site Reliability Engineers to ensure that our vast portfolio of over 170 distinct applications are continually functioning to expected service levels and reliability tools and automation are evolving to best support the needs of our stakeholders and customers. Your primary area of focus will be to contribute in building our AI Ops tools leveraging VS Code , Github and other tools as needed.

What's In It For You?

• We value your time and potential. At Cox, you'll be exposed to meaningful and challenging work.
• You won't be left alone to figure things out. You'll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.
• You’ll experience real accountability to develop your professional skills.
• You’ll expand your network and professional toolbox through exposure to senior leaders.
• You’ll help us build a bold future that is sustainable, accessible and inclusive.

Responsibilities:

• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable and secure Application Support solutions.
• Develop, implement, and socialize Application Support best practices.
• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.
• Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates.
• Maintain Application Support tools to maintain vendor and security compliance.
• Support Application Support tools performance to meet agreed upon SLAs.
• Implement and maintain robust security measures to protect data, systems, and applications.
• Stay current with industry trends, emerging technologies, and best practices in Application Support, and proactively apply them to improve our development and deployment processes.
• Proactively address issues and pursue improvements.
• Document processes to facilitate knowledge sharing and support team members.

Qualifications:

• Currently enrolled in a degree-seeking program in computer science, computer engineering, or related field. (Bachelors or Master's)
• Eager to learn, develop solutions and passion for customer service and team success.
• Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone.
• Hands-on with Copilot Studio: topics/intents, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors
• Scripting and automation skills (e.g., javascript , Node js , YML, Bash, Python, PowerShell) to streamline deployment and maintenance processes.
• Knowledge of cloud platforms such as Azure, Oracle Cloud, AWS including infrastructure provisioning, monitoring, and security.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.

Benefits

• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive considera