AI/ML Cloud Solutions TAM

Arcus Search; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Arcus Search seeks an experienced Technical Account Manager to serve as the main technical partner for its most important customers, helping them adopt and scale AI/ML, HPC, and other compute-intensive workloads.

You will build deep, trusted relationships, understand workload requirements, and translate them into scalable, high-performance cloud architectures that deliver real business value. You will guide customers through onboarding, resource planning, optimisation and expansion.

Qualifications

• Proven experience as a technical account manager or cloud solutions architect.
• Experience with AI/ML, HPC, or compute-intensive workloads.
• Strong communication and relationship-building skills.

Responsibilities

• Act as the primary technical partner for key customers.
• Translate workload requirements into scalable, high-performance cloud architectures.
• Guide customers through onboarding, optimization and expansion across their lifecycle.
• Coordinate with Engineering, Product, Operations, Support and Sales to ensure a seamless experience.

Job description

Arcus Search seeks an experienced Technical Account Manager to serve as the main technical partner for its most important customers, helping them adopt and scale AI/ML, HPC, and other compute-intensive workloads.

You will build deep, trusted relationships, understand workload requirements, and translate them into scalable, high-performance cloud architectures that deliver real business value. You will guide customers through onboarding, resource planning, optimisation and expansion.