AI Experience Design Manager

EY; Wichita (KS); Hybrid; USD 126.000 - 230.000; Vollzeit

Zusammenfassung

EY is building a better working world and Challenger drives next-gen AI-enabled services. This role shapes interaction design for human-AI collaboration across product, engineering, security, and research, delivering intuitive, trustworthy experiences.

Join Challenger Core to craft interfaces, prototypes, and production components that balance efficiency with human control in a hybrid, travel-heavy setting. A path to influence across EY’s AI strategy awaits.

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Kenntnisse

Human-AI interaction

Information design

Production frontend

Research judgment

Collaborative communication

Ausbildung

Bachelor's Degree in a relevant field

Tools

Semantic UI

WCAG

WAI-ARIA

Assistive-technology testing

Jobbeschreibung

EY is building a better working world and Challenger drives next-gen AI-enabled services. This role shapes interaction design for human-AI collaboration across product, engineering, security, and research, delivering intuitive, trustworthy experiences.

Join Challenger Core to craft interfaces, prototypes, and production components that balance efficiency with human control in a hybrid, travel-heavy setting. A path to influence across EY’s AI strategy awaits.