AI Experience Design Manager

EY; San Francisco (CA); Hybrid; USD 126.000 - 262.000; Vollzeit

Benefits dieser Stelle

Medical and dental coverage

Pension and 401(k) plans

Flexible vacation policy

Zusammenfassung

EY is building a next-generation Challenger program focused on human-centered AI experiences. You will design interaction patterns for AI-assisted products, translating research into production-ready components across web, app, and multimodal surfaces.

You will own experience architecture, collaborate with product, engineering, AI, security, and research teams, and ensure accessible, trustworthy designs that scale globally. Hybrid travel up to 50% is expected.

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• Portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Kenntnisse

Human-AI interaction

Information design

Production frontend engineering

Research judgment

Collaborative communication

Ausbildung

Bachelor's Degree

Tools

Semantic UI

WCAG

WAI-ARIA

Assistive-technology testing

Jobbeschreibung

EY is building a next-generation Challenger program focused on human-centered AI experiences. You will design interaction patterns for AI-assisted products, translating research into production-ready components across web, app, and multimodal surfaces.

You will own experience architecture, collaborate with product, engineering, AI, security, and research teams, and ensure accessible, trustworthy designs that scale globally. Hybrid travel up to 50% is expected.