AI Experience Architect Manager

EY; St. Louis (MO); Hybride; USD 126 000 - 251 000; Plein temps

Résumé du poste

EY Challenger seeks a designer to shape how people interact with AI. You will design interaction patterns and own the experience architecture for AI-assisted products, translating user research into production-ready solutions across product, engineering, AI, security, and research teams.

You’ll build and test prototypes for web, app, conversational, or multimodal surfaces, and ensure accessible experiences with WCAG and semantic UI. Up to 50% travel and hybrid office are required.

Qualifications

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsabilités

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Connaissances

7+ years experience

Portfolio of shipped design

AI design experience

Semantic UI WCAG WAI-ARIA

Reusable component libraries

Travel up to 50%

Formation

Bachelor’s Degree in a relevant field of study

Description du poste

EY Challenger seeks a designer to shape how people interact with AI. You will design interaction patterns and own the experience architecture for AI-assisted products, translating user research into production-ready solutions across product, engineering, AI, security, and research teams.

You’ll build and test prototypes for web, app, conversational, or multimodal surfaces, and ensure accessible experiences with WCAG and semantic UI. Up to 50% travel and hybrid office are required.