AI Experience Architect Manager

EY; Tampa (FL); Hybrid; USD 126.000 - 230.000; Vollzeit

Zusammenfassung

EY Challenger is seeking an experienced UX leader to design and build interaction patterns for AI-assisted and agentic products. You will own the experience architecture, working with product, engineering, AI, security, and research teams to create intuitive, trustworthy experiences.

You will develop and translate insights into production-ready solutions, ensuring accessibility and usability across web, app, and multimodal surfaces, with travel up to 50% and hybrid office participation.

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Travel and On-site requirements: up to 50% travel and hybrid office presence.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted products.
• Conduct workflow research and usability testing with diverse users, including assistive technologies.
• Build high-fidelity prototypes and accessible production components for web, app, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; collaborate with AI, platform, security, and evaluation specialists.

Kenntnisse

Human-AI interaction

Information design

Frontend engineering

UX research

Cross-functional collaboration

Ausbildung

Bachelor's degree in a relevant field

Tools

Semantic UI

WCAG

WAI-ARIA

Assistive-technology testing

Jobbeschreibung

EY Challenger is seeking an experienced UX leader to design and build interaction patterns for AI-assisted and agentic products. You will own the experience architecture, working with product, engineering, AI, security, and research teams to create intuitive, trustworthy experiences.

You will develop and translate insights into production-ready solutions, ensuring accessibility and usability across web, app, and multimodal surfaces, with travel up to 50% and hybrid office participation.