AI Enablement Learning Designer for Financial Services

Granite Solutions Groupe; Minneapolis (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision and Rx

Life insurance

Commuter benefits

401K

Pet insurance

Job summary

Granite Solutions Groupe seeks a Learning Designer to support AI-enabled workforce initiatives, translating capabilities into practical guidance and learning experiences for employees with varying AI maturity.

The role collaborates with technical teams to ensure solutions are usable, adopted, and scalable, while shaping methodologies and governance in a dynamic, regulated environment. Strong communication and facilitation are essential.

Qualifications

• 5+ years of experience in learning design, instructional design, behavioral design, UX research, user enablement, or a related field.
• Experience designing in-context, embedded, or digital learning experiences.
• Experience with user research and usability testing.
• Experience with conversational or interaction design.
• Strong understanding of learning, behavioral, and user-centered design principles.
• Experience organizing information through taxonomy, content structure, or information architecture.
• Familiarity with AI tools, AI agents, copilots, and emerging AI-enabled workflows.
• Ability to translate complex technical concepts into clear, practical guidance for non-technical users.
• Strong communication, facilitation, and collaboration skills.
• Comfortable working in ambiguity and evolving environments.

Responsibilities

• Design in-context and embedded guidance that helps employees understand and use AI-enabled tools and solutions.
• Develop workshops, learning experiences, and enablement materials for different user types and levels of AI maturity.
• Help define how employees should interact with copilots, AI agents, and agent orchestration.
• Develop practical guidance covering what users should do, what they should avoid, when to use a tool, why it should be used, and how to use it effectively.
• Capture the skills, behaviors, and psychological considerations associated with each AI-enabled solution or capability.
• Create reusable learning and enablement patterns that can be incorporated into future AI solutions.
• Support the development of AI literacy across different business and employee populations.
• Conduct user research and usability testing to understand how employees interact with AI-enabled tools and identify opportunities to improve the experience.
• Translate user feedback and research into practical improvements to learning, guidance, and solution design.
• Support conversational and interaction design where appropriate.
• Develop and organize taxonomies, content structures, guidance frameworks, and learning assets.
• Co-document the broader AI methodology and system alongside the technical development team.
• Partner with technical resources to ensure that solutions are designed with the user's learning and adoption needs in mind.
• Help identify opportunities to create tools, guidance, and reusable resources that can be transferred to business lines and the Transformation organization.
• Work closely with business, technology, risk, compliance, and other stakeholders.
• Work effectively in an ambiguous and evolving environment, helping shape the methodology and approach as the initiative develops.

Skills

Learning design

Instructional design

Behavioral design

UX research

User enablement

Converstional/interaction design

Communication

Facilitation

Collaboration

Ambiguity tolerance

Tools

AI tools

Information architecture

Job description

Granite Solutions Groupe seeks a Learning Designer to support AI-enabled workforce initiatives, translating capabilities into practical guidance and learning experiences for employees with varying AI maturity.

The role collaborates with technical teams to ensure solutions are usable, adopted, and scalable, while shaping methodologies and governance in a dynamic, regulated environment. Strong communication and facilitation are essential.