AI Enablement & Automation Lead

Smart Circle International; Newport Beach (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Vacation

Sick leave

Medical insurance (with HSA)

401K with employer match

Home office stipend

Job summary

Smart Circle International is seeking an AI Enablement Specialist in Newport Beach, CA to help teams unlock value from Claude, ChatGPT, and the broader AI stack. This hands-on role builds reusable automation, trains users, and ensures AI governance, data-handling, and security guardrails across the organization.

You will partner with IT and senior leaders, pilot small-scale implementations, and scale successful workflows company-wide while developing champions and maintaining the knowledge

Qualifications

• 3+ years in IT training, technical enablement, or end-user support.
• Daily hands-on use of Claude, ChatGPT, or a similar enterprise AI assistant, with strong prompt-engineering skills.
• Proven track record building reusable automation others run themselves, not one-off demos.
• Ability to tailor training to varied roles and skill levels, and explain technical and policy concepts simply.
• Working knowledge of data privacy and AI governance (acceptable use, retention, role-based access)

Responsibilities

• Train users: Run onboarding, workshops, and office hours on Claude, ChatGPT, Salesforce Agentforce, Box AI, and Snowflake Cortex, with role-based learning paths, guides, and job aids.
• Build reusable automation: Turn business-unit use cases into Claude skills, prompt templates, and Projects for recurring work like reporting and contract review.
• Connect systems: Build and maintain MCP connectors to Salesforce, Box, Slack, and Snowflake within approved access boundaries.
• Pilot and scale: Test with small groups, measure results, and iterate before company-wide rollout.
• Grow a champions network: Recruit and support AI champions across business units and the field.
• Own the library: Maintain versioned skills, templates, training materials, and FAQs; retire outdated or overlapping content.
• Measure and improve: Use tickets, questions, and usage data to close skill gaps, and report adoption trends to the CIO.
• Support and govern: Serve as the escalation point for AI tool questions and access, explain AI policies in plain language, flag out-of-policy use, and support client due-diligence questionnaires
• Additional responsibilities may be assigned based on business needs and organizational priorities

Skills

IT training

Prompt engineering

Automation development

Stakeholder training

Data privacy knowledge

Tools

Claude

ChatGPT

Salesforce Agentforce

Box AI

Snowflake Cortex

Job description

Smart Circle International is seeking an AI Enablement Specialist in Newport Beach, CA to help teams unlock value from Claude, ChatGPT, and the broader AI stack. This hands-on role builds reusable automation, trains users, and ensures AI governance, data-handling, and security guardrails across the organization.

You will partner with IT and senior leaders, pilot small-scale implementations, and scale successful workflows company-wide while developing champions and maintaining the knowledge