AI-Enabled Email Implementation Lead

Next Frontier Capital

Columbus (OH)

On-site

USD 120,000 - 170,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation package
Comprehensive benefits

Job summary

Chase is seeking an Email Implementation Lead to join the Channel Execution Team. You will develop, test, and support HTML email communications used across customer journeys, acting as the go-to expert for email HTML and advising stakeholders on feasible approaches.

You will leverage AI models to accelerate development, QA, and documentation while maintaining high quality and accessibility. You will collaborate with design, marketing, and delivery teams to translate creative concepts into

Qualifications

  • Bachelor’s degree or equivalent experience in a related field.
  • Hands-on experience developing HTML emails with table-based layouts and inline CSS.
  • Experience QAing and troubleshooting email rendering across clients.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Understanding email HTML/CSS vs general web development feasibility.
  • Experience using AI models in a development workflow to improve speed/quality.

Responsibilities

  • Develop, test, and support HTML email communications used across customer journeys.
  • Serve as primary contact for email HTML questions; translate requirements into builds.
  • Create AI-ready, modular email templates with robust metadata and reuse patterns.
  • Collaborate with design, marketing, and delivery teams to translate concepts into solutions.
  • Troubleshoot rendering issues and implement robust fallbacks across clients.
  • Document best practices and reusable patterns; improve consistency and speed.
  • Apply accessibility-minded development practices in email constraints.
  • Leverage AI tools to accelerate implementation, QA, and variation generation.

Skills

HTML email development
QA & troubleshooting
Stakeholder communication
Email HTML/CSS vs web dev differences
AI tooling in development
Organization & detail orientation

Education

Bachelor’s degree in Information Systems / IT / CS or related field

Tools

Salesforce Marketing Cloud
Email testing tools/workflows

Job description

Chase is seeking an Email Implementation Lead to join the Channel Execution Team. You will develop, test, and support HTML email communications used across customer journeys, acting as the go-to expert for email HTML and advising stakeholders on feasible approaches.

You will leverage AI models to accelerate development, QA, and documentation while maintaining high quality and accessibility. You will collaborate with design, marketing, and delivery teams to translate creative concepts into

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