AI-Driven WFM & Compliance Ops Leader
Coinbase, Inc.
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Job summary
Coinbase, Inc. is seeking a senior Workforce Management (WFM) leader to drive AI-informed capacity planning and strategic workforce decisions at the executive level.
You will partner with Ops, Finance, Legal, and Compliance to translate workforce dynamics into actionable plans and narratives, shaping capacity for AI-enabled operations and regulatory readiness. The role requires influencing without authority, building cross-functional trust, and delivering insights that steer major product
Qualifications
- 5+ years in senior Workforce Management, Operations, or Strategic Workforce Planning roles in financial services/fintech.
Responsibilities
- Lead AI-informed capacity planning across Compliance and new product launches.
Skills
Tools
Job description
Coinbase, Inc. is seeking a senior Workforce Management (WFM) leader to drive AI-informed capacity planning and strategic workforce decisions at the executive level.
You will partner with Ops, Finance, Legal, and Compliance to translate workforce dynamics into actionable plans and narratives, shaping capacity for AI-enabled operations and regulatory readiness. The role requires influencing without authority, building cross-functional trust, and delivering insights that steer major product
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