AI-Driven Solutions Engineer (Remote)

Medium; United States; Remote; USD 80,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Job summary

Ethena is seeking a Sales Engineer to partner with Account Executives and Customer Success Managers, understanding customer needs, and delivering compelling demos and proposals. You will refine the demo environment to reflect AI features and real-world client setups, and build tailored walkthroughs, prototypes, and integrations.

You will translate product specs into customer-ready language for live calls and assets, while addressing security, HRIS integrations, and customization questions.

Qualifications

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company.
• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders.
• Exposure to the discovery and technical demo stages of a sales cycle.
• Ownership mindset: you’ll grow into being a go-to resource on demos, pre-sales technical support, and product fluency.
• Credibility with sales reps and the comfort to work closely with leadership.
• Bias toward clarity, fast execution, and iteration over polish.
• Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.).
• A self-starter who takes ownership with a "roll up your sleeves" mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions.
• We’re an early-stage startup, so we’re not just looking for someone to run a playbook. We want you to help build it.
• Passion for what we’re building here at Ethena and strong alignment with our core values.

Responsibilities

• Partner with Account Executives and Customer Success Managers during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points.
• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real‑world client setups.
• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course‑editing demonstrations, and integrations.
• Translate product, content, and AI feature specs into customer‑ready language, both in live calls and in sales assets.
• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager.
• Draft responses for RFPs, pilots, and security reviews.
• Collect real‑time feedback from prospects and relay it back to Product and Engineering.
• Create and maintain sales‑ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling.
• Enable Account Executives and Customer Success Managers on new product updates, features and functionality.

Skills

Sales engineering experience

Storytelling with tech product

Discovery & technical demos

Ownership mindset

Credibility with sales reps

Clarity and fast execution

AI-powered tools familiarity

Self-starter

Growth mindset in startup

Alignment with core values

Job description

Ethena is seeking a Sales Engineer to partner with Account Executives and Customer Success Managers, understanding customer needs, and delivering compelling demos and proposals. You will refine the demo environment to reflect AI features and real-world client setups, and build tailored walkthroughs, prototypes, and integrations.

You will translate product specs into customer-ready language for live calls and assets, while addressing security, HRIS integrations, and customization questions.