Sales Engineer

Ethena; United States; Remote; USD 95,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Job summary

Ethena is seeking a Sales Engineer to partner with Account Executives and Customer Success Managers throughout the sales cycle, delivering compelling demos and tailored proposals that address customer pain points. You will maintain the demo environment to reflect latest AI features and real-world client setups.

You will craft custom walkthroughs and content builds, translating product specs into customer-ready language for live calls and assets.

Qualifications

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company.
• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders.
• Exposure to the discovery and technical demo stages of a sales cycle.
• An ownership mindset: you’ll grow into being a go-to resource on demos, pre-sales technical support, and product fluency.
• Credibility with sales reps and the comfort to work closely with leadership.
• Bias toward clarity, fast execution, and iteration over polish.
• Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.).
• A self-starter who takes ownership with a roll up your sleeves mentality, comfortable with ambiguity, and proactive problem solving.
• We’re an early-stage startup, so we’re not just looking for someone to run a playbook. We want you to help build it.
• Passion for what we’re building here at Ethena and strong alignment with our core values.

Responsibilities

• Partner with Account Executives and Customer Success Managers during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points.
• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real-world client setups.
• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course-editing demonstrations, and integrations.
• Translate product, content, and AI feature specs into customer-ready language, both in live calls and in sales assets.
• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager.
• Draft responses for RFPs, pilots, and security reviews.
• Collect real-time feedback from prospects and relay it back to Product and Engineering.
• Create and maintain sales-ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling.
• Enable Account Executives and Customer Success Managers on new product updates, features and functionality.

Job description

Reports to

Erin Paugh, Sales Engineering

What you'll do

• Partner with Account Executives and Customer Success Managers during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points.
• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real‑world client setups.
• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course‑editing demonstrations, and integrations.
• Translate product, content, and AI feature specs into customer‑ready language, both in live calls and in sales assets.
• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager.
• Draft responses for RFPs, pilots, and security reviews.
• Collect real‑time feedback from prospects and relay it back to Product and Engineering.
• Create and maintain sales‑ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling.
• Enable Account Executives and Customer Success Managers on new product updates, features and functionality.

What makes a great candidate

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer‑facing role at a SaaS company.
• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders.
• Exposure to the discovery and technical demo stages of a sales cycle.
• An ownership mindset: you’ll grow into being a go‑to resource on demos, pre‑sales technical support, and product fluency.
• Credibility with sales reps and the comfort to work closely with leadership.
• Bias toward clarity, fast execution, and iteration over polish.
• Familiarity with, or the ability to quickly learn, AI‑powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.).
• A self‑starter who takes ownership with a "roll up your sleeves" mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions. You’ll have a manager invested in your growth and ready to coach, and we’re looking for someone eager to learn and grow into the role.
• We’re an early‑stage startup, so we’re not just looking for someone to run a playbook. We want you to help build it.
• Passion for what we’re building here at Ethena and strong alignment with our core values.

What's going to be the hardest part

Getting up to speed on a frequently innovating product and several compliance domains quickly enough to translate complex features into clear value for the customers we’re looking to win.

Salary

$95,000–$150,000 a year ($80,000–125,000 base salary; $15,000–25,000 variable compensation).

We’re committed to fair and equitable compensation

We carefully evaluate each candidate’s skills and qualifications to provide our best possible offer upfront. Our no‑negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.

Physical Demands

This is sedentary work that primarily involves sitting/standing in a home office environment.

Location

Ethena is a remote‑first organization and is currently hiring candidates based in the United States.

AI Usage in Interviews

We’re big fans of AI and use it heavily in day‑to‑day work. That said, we do not allow the use of AI tools during interviews. If you have questions or need accommodations, let us know.

Benefits

The benefits offered for this position can be found here. We provide unlimited PTO.

Equal Opportunity Employer

Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.

Disclaimer

The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.