AI-Driven Services Account Executive

ServiceNow; California (MO); Hybrid; USD 146,000 - 241,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Family leave programs

Job summary

ServiceNow seeks an experienced Services Account Executive to drive adoption of our service offerings and help customers achieve business outcomes through Impact, Implementation Services, and Training.

You will partner with Sales and Delivery teams to build a Services sales strategy, create demand, and manage opportunities across the territory. A strong track record in SaaS services sales and executive-level engagement is required.

Qualifications

• Experience in leveraging AI within business processes or decision-making.
• Minimum 12 years of services sales experience in a SaaS environment.
• New account sales focus, able to identify opportunities independently.
• Existing relationships in large enterprise accounts is a plus.
• Proven track record of meeting services, success, or training sales targets.

Responsibilities

• Collaborate with software sales account teams, Customer Outcomes team members, and partners to develop a services sales strategy.
• Develop and execute a services sales strategy in the designated territory with a target account list.
• Proactively create new services opportunities (Impact, Implementation Services, Training) in new and installed base customers.
• Create pipeline and manage end-to-end forecasting for Services opportunities.
• Serve as a trusted advisor to the customer by understanding their digital transformation roadmap and driving the right mix of ServiceNow services.
• Arrange and conduct Executive and CxO services discussions aligned with the account strategy.
• Lead extended team in solutioning, scoping, and proposal development.
• Execute value-based selling for Impact, Implementation Services, and Training opportunities.

Skills

AI integration

New account sales

Executive communication

Travel up to 75%

Job description

ServiceNow seeks an experienced Services Account Executive to drive adoption of our service offerings and help customers achieve business outcomes through Impact, Implementation Services, and Training.

You will partner with Sales and Delivery teams to build a Services sales strategy, create demand, and manage opportunities across the territory. A strong track record in SaaS services sales and executive-level engagement is required.