AI-Driven Services Account Executive

ServiceNow; Town of Texas (WI); On-site; USD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking an experienced Services Account Executive within the Customer Excellence Group (CEG) to lead services sales and adoption. You will drive demand for Impact, Implementation, and Training services, partnering with sales teams and delivery partners to convert opportunities and achieve business outcomes for customers.

The role is quota-bearing, requiring strategic pipeline development, executive discussions, and a strong track record in closing services deals across large

Qualifications

• Experience leveraging AI into work processes and workflows.
• Minimum 12 years of services sales experience in a SaaS or similar environment.
• New account sales focus, ability to work independently to identify opportunities.
• Existing relationships in large enterprise accounts a plus.
• Proven track record of achieving Services, Success, or Training sales targets.
• Ability to communicate across lines of business and with executives.
• Strong operational command - managing end-to-end franchise.
• Travel up to 75% depending on geography/region.

Responsibilities

• Collaborate with software sales account teams, Customer Outcomes, and partners to develop a services sales strategy.
• Develop and execute a services sales strategy in the designated territory with a target account list.
• Proactively create new services opportunities (Impact, Implementation, Training) in new and installed base customers.
• Create pipeline and manage end-to-end forecasting for Services opportunities.
• Serve as a trusted advisor to the customer by understanding their digital transformation roadmap and advising on the right mix of services.
• Arrange and conduct Executive and CxO services discussions aligned with the account strategy.
• Lead extended team in solutioning, scoping, and proposal development.
• Execute value-based selling for Impact, Implementation Services, and Training opportunities.

Skills

AI integration

SaaS services sales

Executive communication

Relationship building

Cross-functional collaboration

Forecasting

Job description

ServiceNow is seeking an experienced Services Account Executive within the Customer Excellence Group (CEG) to lead services sales and adoption. You will drive demand for Impact, Implementation, and Training services, partnering with sales teams and delivery partners to convert opportunities and achieve business outcomes for customers.

The role is quota-bearing, requiring strategic pipeline development, executive discussions, and a strong track record in closing services deals across large