AI-Driven Sales Ops Lead for Data & AI Growth

Amazon; Mountain View (CA); On-site; USD 147,000 - 199,000; Full time

Benefits offered by this job

Health insurance

RSUs / stock options

Paid time off

Job summary

Amazon in Mountain View, CA seeks a Sales Operations Lead to drive data-driven decision-making and operational excellence for the ASP organization focused on Data and AI. You’ll partner with Worldwide Data and AI GTM leadership to translate complex data into insights, shape strategic sales initiatives, and scale frameworks like territories, quotas, and forecasting.

The role requires cross-functional collaboration, governance of AI-powered tools, and deep business acumen to accelerate revenue

Qualifications

• 7+ years of sales operations or equivalent experience.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables.
• Experience presenting to senior leadership.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
• Maintains sales tools data quality to ensure accurate reporting and forecasting
• Implements sales workflows and automation to streamline process and improve seller efficiency
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Skills

Sales operations

Data analysis

Forecasting

Senior leadership presentation

Education

Bachelor’s degree or equivalent

Tools

Salesforce

BI tools

Job description

Amazon in Mountain View, CA seeks a Sales Operations Lead to drive data-driven decision-making and operational excellence for the ASP organization focused on Data and AI. You’ll partner with Worldwide Data and AI GTM leadership to translate complex data into insights, shape strategic sales initiatives, and scale frameworks like territories, quotas, and forecasting.

The role requires cross-functional collaboration, governance of AI-powered tools, and deep business acumen to accelerate revenue