AI-Driven RevOps Architect for SaaS GTM

Birdeye; Coppell (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Birdeye is seeking a Revenue Operations Manager in Coppell, TX to build and scale the systems, workflows, and data powering our go-to-market engine in an AI-first world.

The role is hands-on, with 5–7 years of experience, focusing on automating pipelines and eliminating manual processes. You’ll partner with Sales, Marketing, and Customer Success to drive pipeline growth and improve forecast accuracy while operating during core U.S. business hours.

Qualifications

• 5-7 years of experience in Revenue Operations, Sales Operations, or a related GTM systems and analytics role, ideally in B2B SaaS.
• Hands-on administration experience with Salesforce and LLMs.
• Experience building or maintaining automations with tools such as Zapier, or similar middleware/iPaaS platforms.
• Practical, everyday use of AI tools (ChatGPT, Claude, or similar) to build workflows, analyze data, or automate operational tasks.
• Moderate understanding of the B2B sales funnel: lead lifecycle, pipeline stages, forecasting methodology, and quota/attainment metrics.
• Comfortable working with SQL or spreadsheet-level data analysis to validate data quality and build reporting.
• Strong project management skills with the ability to independently scope, build, and ship operational improvements
• Excellent written and verbal communication skills; able to translate technical systems work for non-technical stakeholders.
• Based in the United States and able to work core U.S. business hours.

Responsibilities

• Administer the core revenue tech stack (Salesforce, Salesloft, Gong, Zoominfo, Clay, Demandbase, etc) to ensure data integrity, process consistency, and scalability across GTM teams.
• Design and build automated workflows using tools such as Clay, Zapier, n8n, or Workato to eliminate manual processes across building and managing sales pipeline.
• Leverage AI tools (Slack, Claude) to build Agents - lead/account scoring models, next-best-action workflows that improve pipeline growth, quality, and rep productivity.
• Build and maintain dashboards and reporting for pipeline health, forecasting, funnel conversion, and quota attainment to support weekly forecast calls and QBR cadences.
• Manage the lead-to-opportunity lifecycle — routing rules, SLAs, lead scoring, and handoffs between Marketing, SDR, and Account Executive teams.
• Partner with Sales, Marketing, and Customer Success leaders to identify manual, repetitive processes and re-platform them as automated, AI-assisted systems.
• Continuously audit and improve agent performance, data hygiene, deduplication, and governance across the CRM and adjacent GTM tools.
• Document SOPs, playbooks, and system/process architecture for the revenue tech stack.
• Evaluate, pilot, and roll out new AI and automation tools that give the go-to-market team a competitive edge

Skills

SQL

Data analysis

Project management

AI/automation

Salesforce administration

Cross-functional collaboration

Communication

Tools

Salesforce

Salesloft

Gong

ZoomInfo

Clay

Zapier

n8n

Workato

Slack

Claude

Job description

Birdeye is seeking a Revenue Operations Manager in Coppell, TX to build and scale the systems, workflows, and data powering our go-to-market engine in an AI-first world.

The role is hands-on, with 5–7 years of experience, focusing on automating pipelines and eliminating manual processes. You’ll partner with Sales, Marketing, and Customer Success to drive pipeline growth and improve forecast accuracy while operating during core U.S. business hours.