AI-Powered Revenue Operations Lead

Birdeye; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Birdeye is seeking a Revenue Operations Manager to build and scale systems, workflows, and data powering our go-to-market engine in an AI-first world. The role focuses on automating processes, leveraging AI-assisted tools, and improving pipeline quality and velocity.

Ideal candidates have 5–7 years in Revenue or Sales Operations, hands-on Salesforce admin experience, and a strong ability to translate technical systems for non-technical stakeholders.

Qualifications

• 5-7 years of experience in Revenue Operations or related GTM analytics role
• Hands-on administration experience with Salesforce
• Experience building automations with Zapier or similar iPaaS
• Practical use of AI tools to build workflows and automate tasks
• Moderate understanding of B2B sales funnel and forecasting metrics
• Strong SQL or spreadsheet data analysis for data quality and reporting
• Excellent written and verbal communication; able to explain tech to non-technical stakeholders
• Based in the United States and able to work core U.S. business hours

Responsibilities

• Administer the core revenue tech stack to ensure data integrity and scalability across GTM teams
• Design and build automated workflows to eliminate manual processes across the sales pipeline
• Leverage AI tools to build lead/account scoring models and next-best-action workflows
• Build and maintain dashboards for pipeline health, forecasting, and quota attainment
• Manage lead-to-opportunity lifecycle, routing, SLAs, and handoffs between teams
• Partner with Sales, Marketing, and Customer Success to re-platform processes as automated systems
• Audit data hygiene, deduplication, and governance across CRM and GTM tools
• Document SOPs, playbooks, and system architecture for the revenue tech stack
• Evaluate and pilot new AI/automation tools for competitive edge

Skills

Salesforce administration

Automation workflows

AI tooling

Data analysis

SQL

Project management

Communication

Go-to-market alignment

Tools

Salesforce

Salesloft

Gong

ZoomInfo

Clay

Demandbase

Zapier

n8n

Workato

Slack

Claude

Job description

Birdeye is seeking a Revenue Operations Manager to build and scale systems, workflows, and data powering our go-to-market engine in an AI-first world. The role focuses on automating processes, leveraging AI-assisted tools, and improving pipeline quality and velocity.

Ideal candidates have 5–7 years in Revenue or Sales Operations, hands-on Salesforce admin experience, and a strong ability to translate technical systems for non-technical stakeholders.