AI-Driven MSP & Channel Account Manager-Growth & Retention

CyberSentriq; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Time to Recharge - 20 days PTO + 10 US

CARE Days - 2 extra days

401(k)

Private Medical

Life Assurance

Dental & Vision

LTD & STD

Learn & Grow

Build Your Career

A Team That Backs You

Job summary

CyberSentriq is seeking an Account Manager for MSP & Channel to drive growth across a portfolio of MSP and channel accounts. You will design account strategies with Solutions Engineering, Customer Success, SDRs, and Marketing to move revenue beyond what’s in the pipeline.

In this role you will own revenue targets, deepen partner relationships, and qualify AI-driven security solutions that solve real partner problems. A CRM-driven, proactive, solutions-oriented approach is required to succeed.

Qualifications

• Experience in IT channel, MSP, or cyber security sales with a track record of hitting revenue targets.
• Strong communication, negotiation, and relationship-building skills.
• Comfort using a CRM and sales enablement tools as part of daily workflow.
• A proactive, solutions-oriented approach to solving partner problems.
• Exposure to AI or automation tools in a sales context.

Responsibilities

• Own quarterly and annual revenue targets across MSP accounts through upsell and cross-sell.
• Build trusted relationships with MSP partners to reduce churn and grow retention.
• Partner with internal teams to plan and execute account strategy and drive revenue.
• Qualify and introduce AI-driven security and automation solutions to solve partner problems.
• Keep your CRM accurate and actionable, not just compliant.
• Use automation tools to streamline your workflow and focus on meaningful conversations.
• Stay current on cyber security trends and MSP business models to speak as a peer.

Skills

IT channel sales

MSP sales

Cyber security sales

CRM usage

Relationship building

Negotiation

Communication

AI tools in sales

Job description

CyberSentriq is seeking an Account Manager for MSP & Channel to drive growth across a portfolio of MSP and channel accounts. You will design account strategies with Solutions Engineering, Customer Success, SDRs, and Marketing to move revenue beyond what’s in the pipeline.

In this role you will own revenue targets, deepen partner relationships, and qualify AI-driven security solutions that solve real partner problems. A CRM-driven, proactive, solutions-oriented approach is required to succeed.