AI-Driven Marketing Transformation Lead

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago seeks a Marketing Delivery Lead to drive transformation delivery, change resiliency, and adoption across strategic initiatives. You will lead change plans, advise senior sponsors, deliver robust implementation plans, and support business improvements with data storytelling.

Required 6+ years in project/change management, excellent executive communication, and experience applying AI in process improvement. A Bachelor's degree is essential.

Qualifications

• Bachelor's degree required.
• 6+ years of related experience in change management and transformation.
• Strong executive communication and data analytics skills.
• Experience applying AI in process improvement.
• Proven ability to lead end-to-end transformation initiatives.
• Ability to apply design thinking and drive adoption.

Responsibilities

• Lead transformation projects and drive adoption of changes.
• Structure complex problems and provide strategic/tactical solutions.
• Influence senior leadership during change.
• Develop and implement change enablement strategies.
• Facilitate complex change discussions with diverse stakeholders.
• Craft narratives to influence executive decisions.
• Build advisory relationships with stakeholders and leaders.
• Collaborate across functions to optimize value chains.
• Be a change culture carrier.
• Maintain and report KPIs for change initiatives.

Skills

Bachelor's degree

6+ years experience

Project management

Change management

Executive communication

Data analytics

AI in process improvement

End-to-end transformation

Design thinking

Cross-functional collaboration

KPI/change metrics

Prosci cert (plus)

Education

Bachelor's degree in a relevant field

Job description

JPMorgan Chase & Co. in Chicago seeks a Marketing Delivery Lead to drive transformation delivery, change resiliency, and adoption across strategic initiatives. You will lead change plans, advise senior sponsors, deliver robust implementation plans, and support business improvements with data storytelling.

Required 6+ years in project/change management, excellent executive communication, and experience applying AI in process improvement. A Bachelor's degree is essential.