AI-Driven Marketing Transformation Senior Associate

Testing Site - JPMC; Wilmington (DE); On-site; USD 80,000 - 110,000; Full time

Job summary

Chase Business Banking is seeking a Marketing Transformation Senior Associate to provide hands-on program management for a unified marketing platform (CSP.21) and to drive efficiency through process improvements. The role emphasizes comfort with AI tools and transforming marketing operations.

You will lead requirements gathering, streamline campaign workflows, and produce clear stakeholder communications while collaborating with cross-functional teams in a fast-paced financial services

Qualifications

• Bachelor's degree in Communications, Marketing, Business, or related field.
• Minimum 3 years' experience in Marketing, project management, or a related discipline.
• Experience in using AI tools in professional settings.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, PowerPoint, and Adobe.

Responsibilities

• CSP.21 Initiative: Secure requirements and information from team members, consolidate inputs, and share with the central group to inform platform development.
• Process Improvement: Lead projects, develop a common taxonomy for campaign evidence storage, and drive marketing operations forward.
• Track and report on process improvement initiatives with regular updates on progress and impact.
• Create clear, effective presentations to support project communication and stakeholder engagement.

Skills

Marketing

Project management

AI tools usage

Strong communication

Education

Bachelor's degree in Communications, Marketing, Business, or related field

Tools

Microsoft Excel

PowerPoint

Adobe

Job description

Chase Business Banking is seeking a Marketing Transformation Senior Associate to provide hands-on program management for a unified marketing platform (CSP.21) and to drive efficiency through process improvements. The role emphasizes comfort with AI tools and transforming marketing operations.

You will lead requirements gathering, streamline campaign workflows, and produce clear stakeholder communications while collaborating with cross-functional teams in a fast-paced financial services