AI-Driven Learning Architect for Future-Ready Growth

Citizens; New York (NY); Hybrid; USD 154,000 - 201,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Retirement benefits

Paid time off and parental leave

Education reimbursement

Wellness programs

Job summary

Citizens seeks a senior Learning Architect to lead the strategic evolution of learning for the NExT transformation. You will create adaptive, future-focused strategies aligned to business priorities, champion skills-based talent development, and design scalable, hyper-personalized experiences that build capabilities for the future.

You will leverage data, AI and emerging technologies to shape learning solutions, partnering with HR, Talent, and Analytics to drive measurable business impact and

Qualifications

• Track record of designing holistic learning solutions within large organizations.
• Experience driving organizational change and measurable business outcomes.
• Proficiency with data analytics to assess learning impact.
• Experience with AI-enabled learning platforms and digital capability building.
• Ability to align learning with business goals and emerging trends.
• Experience influencing C-suite and senior stakeholders on learning strategy.

Responsibilities

• Develop and execute a future-focused learning strategy aligned with business goals.
• Develop AI-enabled adaptive learning capabilities and incorporate neuroscience of learning.
• Leverage data and predictive analytics to measure learning outcomes and impact.
• Design and integrate an interoperable learning ecosystem with LXPs and AI-driven curation.
• Lead change initiatives and manage partnerships to align learning with business objectives.
• Collaborate across HR, Talent, and Analytics to connect learning with workforce planning.

Skills

Strategic learning

Stakeholder management

Data analytics for learning

AI-enabled learning

Adult learning theories

Education

Advanced degree in Adult Learning or Organizational Development

Tools

LXPs

Learning analytics platforms

Job description

Citizens seeks a senior Learning Architect to lead the strategic evolution of learning for the NExT transformation. You will create adaptive, future-focused strategies aligned to business priorities, champion skills-based talent development, and design scalable, hyper-personalized experiences that build capabilities for the future.

You will leverage data, AI and emerging technologies to shape learning solutions, partnering with HR, Talent, and Analytics to drive measurable business impact and