AI-Driven IT Support Engineer - Hybrid

MSS MJH Shared Services; Cranbury Township (NJ); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Hybrid work schedule

Employee Assistance Program

Job summary

MSS MJH Shared Services is seeking an IT Support professional in Cranbury Township, NJ. The role involves providing L1 and L2 support, administering Microsoft 365 products, and troubleshooting hardware and software. A Bachelor's degree and familiarity with AI tools are required.

Compensation ranges from $55,000 to $65,000 annually, with additional benefits including health insurance, a hybrid work schedule, and a 401(k) match.

Qualifications

• 1 to 2 years of relevant IT support experience.
• Experience with Microsoft 365 and Office products.
• Understanding of hardware, software, and networking troubleshooting.

Responsibilities

• Provide L1 and L2 end-user support for technical issues.
• Administer Microsoft 365 and Office products.
• Lead employee onboarding and offboarding processes.

Skills

End-user support

Technical troubleshooting

Microsoft 365 administration

Communication skills

AI tools proficiency

Hardware/software troubleshooting

Attention to detail

Education

Bachelor’s degree

Tools

PowerShell

Terminal

Microsoft Office

Job description

MSS MJH Shared Services is seeking an IT Support professional in Cranbury Township, NJ. The role involves providing L1 and L2 support, administering Microsoft 365 products, and troubleshooting hardware and software. A Bachelor's degree and familiarity with AI tools are required.

Compensation ranges from $55,000 to $65,000 annually, with additional benefits including health insurance, a hybrid work schedule, and a 401(k) match.