Hybrid IT Support Analyst (Remote-Friendly)

New-Jersey-Courts; Trenton (NJ); Hybrid; USD 72,000 - 122,000; Full time

Job summary

The New Jersey Judiciary Information Technology Office seeks a skilled IT professional to support Central Office desktops, laptops, and printers. You will work on Group Policy and Active Directory for 1200+ users and create software deployments with SCCM.

Hybrid work is available, with potential remote days. A bachelor’s degree in a related field and IT experience are required, along with strong customer service and problem-solving skills.

Qualifications

• Bachelor’s degree in IT or a related field with one year of professional IT experience.
• Experience with Active Directory, Group Policy and SCCM preferred.
• Ability to install and support operating systems and software for 1200+ users.

Responsibilities

• Deploy OS images to Central Office users and deploy software using SCCM.
• Provide end-user level 1 and level 2 support.
• Outstanding customer service skills required.
• Troubleshoot software and hardware related issues.
• Configure and secure server file shares.
• Create and configure Ricoh scan folders.
• Configure printers on print server.
• Ability to multitask and learn new technologies.
• Support and manage permissions on SharePoint sites.

Skills

Active Directory

Group Policy

SCCM

End-user support

Education

Bachelor's degree in IT or related field

Tools

SCCM

SharePoint

Job description

The New Jersey Judiciary Information Technology Office seeks a skilled IT professional to support Central Office desktops, laptops, and printers. You will work on Group Policy and Active Directory for 1200+ users and create software deployments with SCCM.

Hybrid work is available, with potential remote days. A bachelor’s degree in a related field and IT experience are required, along with strong customer service and problem-solving skills.