AI-Driven GTM Architect for Sales

salesforce.com, inc.; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation isn't a buzzword - it's a way of life. We are Trailblazers passionate about AI, transforming business and the world while upholding Salesforce values.

AI Labs builds an emerging product that changes how Salesforce itself gets built. GTM Engineers connect field needs with product capabilities, ensuring eighty percent of common requests are handled

Qualifications

• 5+ years building on the Salesforce platform (Apex, Flow, Lightning Web Components, data modeling, and integrations).
• You have shipped to production and supported what you shipped.
• You can sit with a business leader, extract real requirements, and map them to technical outcomes.
• Degree or equivalent; Salesforce certifications preferred.

Responsibilities

• Be the conduit between the field, customers, and Product; translate needs both ways.
• Build agent skills and reference patterns to cover eighty percent of requests out of the box.
• Find reusable patterns across many customer requirements.
• Translate between business requirements and technical capabilities without loss of precision.
• Prove work by testing against real customer requirements in real environments.
• Operate with clear visibility of progress and coverage; report plainly.
• Leave capabilities behind by documenting and teaching what you build.

Skills

Apex

Flow

Lightning Web Components

Data Modeling

Integrations

Business Acumen

Program Management

AI coding agents

Pattern thinking

Education

Degree or equivalent relevant experience

Tools

Salesforce Certifications (Admin, Platform Developer, App Architect)

Job description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation isn't a buzzword - it's a way of life. We are Trailblazers passionate about AI, transforming business and the world while upholding Salesforce values.

AI Labs builds an emerging product that changes how Salesforce itself gets built. GTM Engineers connect field needs with product capabilities, ensuring eighty percent of common requests are handled